That’s a real shame — it’s always disappointing when you plan to use bitcoin and the payment falls through, especially since you specifically chose that tour because it was listed on BTC Map.
The guide could have easily downloaded LaChispa Wallet, which is the community wallet in Cuba, and received the sats that way. It’s a simple solution, but it’s clear we still have work to do when it comes to education and onboarding.
Hopefully on your next trip you’ll have a much smoother experience paying with bitcoin