usually its the wife that does the admin. I'll upset people here, but most tradies are thick as pig shit. great at what they do as a trade, but don't known the first thing about running a business. I offer commercial and contract advice/dispute services to the construction industry and the little guys never take up my offer. can't afford me, they say. wrong, you can't afford not to have me. i always make clients more money than a I cost, plus if you don't get sound advice you'll lose your business, probably your house, possibly your family. I started out on tools and driving trucks. your average working class man has very little interest in technology, and views it as just another way for "the man" yo monitor them.