Trying to get a little help with an upcoming air ticket. It turns out that the game is to a) spot when the airline's online chat is using an AI system but isn't saying so; and b) trying to get a human being. So far, Finnair's simply didn't say it was AI; but Cathay Pacific's is, at least, honest that it uses generative AI. I'm not convinced that the human I have now got hold of at Cathay Pacific is, actually, human.