As a long time supporter I welcome the news, look forward to playing with it and appreciate the contrition expressed! As a person that was lied to with stories of “packing boxes now, waiting on China, and two weeks”, the “trust in what you say ship” has sailed. We need a Cold Card competitor in the space and there is hope again so glass half full and all. 🎉 This is a good start: I also want to personally apologize for the delays and thank you for sticking with us. We obviously underestimated (wildly underestimated) the amount of effort it would take to get Passport Prime and KeyOS to market. I regret giving specific time estimates. When going from zero to one – new hardware architecture, entirely new operating system – it ended up being difficult to provide good estimates and often difficult to know how long individual engineering problems would take. This cascaded into a much longer timeline. But now that we are shipping, ongoing improvements and updates will be swift and many! Including a developer SDK later this year. And of course everyone who preordered will be receiving a lifetime subscription to our backup service, Foundation Shield (launching later this year), which will provide granular Time Machine style automatic encrypted backups for Passport Prime – alongside a 2 year extended warranty and free Bumper case. We are very proud of what we have built and think it’s several years ahead of the industry in terms of security architecture, build quality, and user experience. Please let us know what you think – the good and the bad – and thank you again.